With so many streaming services out there, Samsung TV Plus This is a great option for watching live TV channels. But if you’re having issues with channels not loading, videos buffering too much, or the app not opening, here’s what you can do to fix it.
before we start
We recommend that you test these simple troubleshooting methods first. If you’ve already tried them, skip this section.
- check your Internet connection: If Samsung TV Plus is not working, start by checking your internet connection. You can restart your Wi-Fi router or check the internet speed using the Samsung Internet browser. Speedtest.net Website.
- Restart your TV: Another way to fix the problem with Samsung TV Plus is to reboot your Samsung Smart TV. This can effectively resolve glitches or bugs that may be causing abnormal behavior. To restart the TV, press and hold the Power Hold the button until it turns off and on, or Unplug Turn off the power supply of the TV for about 30-60 seconds and then plug it In the back.
tip: New to Samsung TV? Learn the functions of each button on the Samsung Smart TV remote.
1. Reset network settings
Recently we faced an issue on our Samsung Smart TV where the Wi-Fi was connected but the internet was not working. While we thought there was a problem with the Samsung TV Plus app, it was a network issue. If you face a similar situation, it could be a network issue. To fix the problem you can try resetting your network settings as we did.
You need to do this:
1. go to All Settings > Connections > Network on your Samsung TV.
2. Next, select Reset the network Click on the option and confirm your decision by selecting Reset Click the button. After this, you will have to re-enter the password to reconnect to the Wi-Fi.
Are you annoyed by video previews playing automatically? You can stop Samsung TV from playing video previews automatically.
2. Update Samsung TV
A software glitch in your Samsung TV may affect Samsung TV Plus, or there may be a problem with the app. Consider updating the TV software. For this, go here All Settings > Help > Software Update on your Samsung TV, then select update Now To find the new updates.
3. Change DNS settings
Have you adjusted your TV’s default DNS settings to enhance privacy, security, and reliability? However, this may cause the Internet connection to become unstable and some TV apps will not work properly. Here’s how to restore DNS settings to their default state.
Comment: If Receive automatically is displayed next to the DNS SettingsNo changes have been made, so you can skip this section. However, if enter manually is displayed, it indicates that you or someone else has changed the DNS settings on your TV.
1. open All Settings Go to your Samsung TV and Connections > Network > Network Status > IP Settings,
2. Choose DNS Settings and choose Receive automatically Click on the option. After that, click on the button Ok button.
4. Set the correct date and time on Samsung TV
Incorrect time and date settings can cause syncing issues between your Samsung Smart TV and the Samsung TV Plus server. Since many channels run live, this issue becomes more noticeable. We recommend you set accurate date and time settings on your TV.
Here’s how to do it:
1. open All Settings Navigate further to your Samsung TV General & Privacy > System Manager,
2. choose Time and choose Watch,
3. You can change the date and time manually or set it to Auto Method
Did you know that you can control a Samsung Smart TV from your phone?
5. Factory reset your Samsung TV
If the previously mentioned solutions don’t fix the problem, you can reset your Samsung Smart TV to factory state. This will restore the TV to its original factory settings, thereby resolving any glitch that might be causing Samsung TV Plus to stop working. Keep in mind that during this process, all your data, including account information and downloaded apps, will be erased and you will need to enter those details again.
Here’s how you can reset your Samsung TV:
1. choose All Settings From the home screen of the Samsung TV.
2. move to General and Privacy and choose Reset Option.
3. enter the pin.Default PIN Is 0000If you haven’t set any.
4. Choose Reset Press the button and your TV will begin the reset process.
questions to ask
1. What should I do if Samsung TV Plus is still not working on my TV?
As a temporary measure, you can use Samsung TV Plus on your Samsung Galaxy phone. You need to sign in to your Samsung account and you are good to go.
2. Are there any other free live TV streaming services I can try?
Yes, you can check out streaming services like FreeTV, Pluto TV, Tubi, Peacock, etc.
3. Channels are freezing or buffering on Samsung TV Plus. How can I fix it?
If you experience buffering or freezing, check your Internet connection. You can try turning Wi-Fi on and off to reestablish the connection, or you can reset the network settings on your Samsung TV.
4. What if you don’t get a specific channel on Samsung TV Plus?
Some channels may not be available on Samsung TV Plus due to location restrictions, content availability or updates to the channel lineup.
Continue enjoying Samsung TV Plus
Although Samsung TV Plus may not offer as impressive content as Netflix, many users still rely on it for entertainment or news shows. The above guide will help you fix Samsung TV Plus not working issue on your Samsung Smart TV. If Netflix is not working on your Samsung Smart TV, read our guide.