A popular joke among social media users is that “comments are often better than content.” As funny and exaggerated as it sounds, it is quite true.
Think of all the countless times you’ve watched a funny YouTube video only to run across the comments and laugh even harder. Think back to that time when an interesting Instagram reel made you stop scrolling, and the first thing you did was look at the comments and get other people’s opinions. Now, imagine what these experiences would be like without those comments.
If you can’t see comments on Facebook Live videos, you’re probably already experiencing this notion. Comments are integral to any great piece of content posted online, so not seeing these comments on a live video can be a real pain.
But don’t worry, we’re here to take the pain away. Read on to learn how to fix this issue and bring back live comments.
We cannot solve a problem without knowing why it occurs. So let’s discuss the reasons why you are not seeing comments on Facebook Live videos:
Reason 1: It is a connectivity issue
A connectivity problem can be the least surprising—and perhaps the most frustrating—reason behind a technical problem. But it is just as troublesome as any other. If your network is slow or unstable, then you are facing many problems, and comments not loading is one of them. However, the good news is that fixing a network problem is usually quite easy, as we’ll see a little later.
Reason 2: Your app has a bug
If network issues are the most annoying reason for comments disappearing on a live Facebook video, a bug or error in your Facebook app is the most common. Bugs can infiltrate any application and cause problems with any part. So, it is possible that the live comments are hidden due to a bug or any other technical issue in the app.
Reason 3: Facebook is down
Server downtime, when it occurs, usually affects all users in the region. While you can’t do anything to solve the server problem, you can contact your friends and ask them if they are facing the same problem. Or, you can go to a monitoring website like downdetectorSearch for Facebook, and check if there is a sudden increase in user reports indicating a server problem.
A popular joke among social media users is that “comments are often better than content.” As funny and exaggerated as it sounds, it is quite true.
Think of all the countless times you’ve watched a funny YouTube video only to run across the comments and laugh even harder. Think back to that time when an interesting Instagram reel made you stop scrolling, and the first thing you did was look at the comments and get other people’s opinions. Now, imagine what these experiences would be like without those comments.
If you can’t see comments on Facebook Live videos, you’re probably already experiencing this notion. Comments are integral to any great piece of content posted online, so not seeing these comments on a live video can be a real pain.
But don’t worry, we’re here to take the pain away. Read on to learn how to fix this issue and bring back live comments.
We cannot solve a problem without knowing why it occurs. So, let’s discuss why you can’t see comments on Facebook Live videos:
Reason 1: It is a connectivity issue
A connectivity problem can be the least surprising—and perhaps the most frustrating—reason behind a technical problem. But it is just as troublesome as any other. If your network is slow or unstable, then you are facing many problems, and comments not loading is one of them. However, the good news is that fixing a network problem is usually quite easy, as we’ll see a little later.
Reason 2: Your app has a bug
If network issues are the most annoying reason for comments disappearing on a live Facebook video, then a bug or error in your Facebook app is the most common. Bugs can infiltrate any application and cause problems with any part. So, it is possible that the live comments are hidden due to a bug or any other technical issue in the app.
Reason 3: Facebook is down
Server downtime, when it occurs, usually affects all users in the region. While you can’t do anything to solve the server problem, you can contact your friends and ask them if they are facing the same problem. Or, you can go to a monitoring website such as downdetectorSearch for Facebook, and check if there is a sudden increase in user reports indicating a server problem.
Comments appearing on live Facebook videos are nothing new. But that’s good news because it means we have the collective experience of many people to understand the issue better and therefore solve it faster.
Here are some fixes that have worked for others and may, therefore, work for you:
First, let’s make sure the problem exists. Sometimes, live comments are not visible because they are hidden. If that’s the case, you’ll see little up arrow (^) in the lower-left corner of the screen as the video plays. Tap this arrow to view comments.
Fix 2: Fix your network connection:
If you can’t see live comments on Facebook even after hiding them, the first step should be to fix any potential network issues. Here are some steps that can solve the network problem:
- turn on Airplane mode. Leave it on for a while, then turn it off and reconnect to the Internet.
- Switch your network connection to a different, stronger Wi-Fi network. Or better yet, switch from Wi-Fi to cellular data or vice versa.
Fix 3: Clear cache and app data
Technical glitches can often interfere with the proper functioning of the app and cause problems with live videos and comments. While there are many ways to debug an app, the first step is to clear its saved data. Here’s how:
Step 1: Open your phone Settings app.
Step 2: Scroll to the Settings screen and select applications. This option will take you to the list of apps installed on your phone.
Step 3: Go through the list and select Facebook land on Application Information screen
Step 4: choose Collection To see the storage space Facebook occupies on your phone.
Step 5: you will get Cancel information option at the bottom. Tap on Facebook’s saved app data to clear it.
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