Do you often find yourself in a situation where your Samsung Smart TV fails to respond to your remote control? There can be several causes for this problem, such as low battery, software glitches or damaged buttons. In this guide, we will provide several solutions to fix this problem.
1. Basic troubleshooting
Let’s try the simpler solution first. If you’ve already tried the solutions below, skip this section.
- Replace the batteries in your TV remote and charge it if you have a solar cell remote.
- Check for physical damage, such as loose or stiff buttons.
- Unplug your Samsung TV for 30-60 seconds.
- Check that nothing is blocking the signal between the remote and the TV.
- Update your Samsung TV (via) All Settings > Help > Software Update,
2. Reconnect the Samsung TV remote
Another easy way to fix the remote control problem is to re-pair it with the Samsung Smart TV. To do this, press and hold Back Buttons and Centre Circular Press and hold the button (Play/Pause button) until Small LED on your remote starts flashing. This will indicate that the pairing process is underway. Just keep in mind that the pairing method may vary for different remote models.
Reconnecting your remote to your Samsung Smart TV using this method often resolves issues and ensures seamless communication between the two devices.
3. Test your remote’s infrared (IR) setting
If your TV or setup box uses an IR remote, test if the infrared works by pointing the remote at your phone’s camera and pressing the button. If you see a light, the remote is fine and the problem is probably with your TV.
tip: Learn the function of the different buttons on the Samsung Smart TV remote.
4. Stop using third-party remotes
If your remote control suddenly stops working with your Samsung TV, it may be because you are using a third-party or unofficial remote instead of the original remote. While this may save money initially, these alternative remotes can cause problems, such as the volume not working, signal transmission problems, or in the worst case, the remote itself not working.
To avoid such problems, it is better to invest. original samsung tv remoteThis ensures a smoother and more reliable experience while preventing potential hassles with your TV remote.
5. Use the SmartThings app as a remote
Whether or not the solutions in this article work for you, you can always use the SmartThings app on your phone to control your Samsung Smart TV. And since the following solutions require a remote control to navigate through the menus on your TV, this app can be a great alternative.
Download SmartThings (Android , iOS,
6. Factory reset your Samsung TV
If updates are not available or installing them does not fix the problem, the only option you have is to reset your Samsung TV. Here’s how:
1. Open the TV Adjustment and navigate General & Privacy > Reset,
2. enter the pin (Defaults to 0000 if not set).
3. Confirm by pressing Reset button.
Revive the Samsung TV Remote
We hope the above guide will help you make the remote control work with your Samsung TV. If not, you can contact Samsung Support For further assistance, please contact or visit the nearest Authorized Samsung Service Centre.
If you’re experiencing other issues with your Samsung TV, such as the TV turning on and off randomly or Cast not working, you can check out our guide for those.