All of us are perfectly connected on WhatsApp voice calls from time to time, chatting over the weekend. Naturally, we receive some normal phone calls between the passing hours.
Now, you can always receive a regular call while on a WhatsApp call. However, there are times when it seems like the universe is against you, and you just can’t achieve it for some reason.
Why can’t a normal call connect when you are engaged in a voice call on WhatsApp? In this blog, we will solve this mystery that has left many of us in a state of uncertainty. So, sit down, and let’s find out the answer right away.
Why can’t I receive a normal call when I’m on a Whatsapp voice call?
Ok, so just to let you know, even when WhatsApp is on a voice call, you can still receive regular calls. You will always receive on-screen call alerts on your cell phone.
Before proceeding, please read the step-by-step tutorial till the end, as we will discuss how to make a voice call on WhatsApp.
Here’s how you make a voice call on WhatsApp:
Step 1: open up WhatsApp application on your device.
Step 2: Navigate to the target person’s chat window.
Alternatively, use Find out icon at the top of the screen to find the person you want to call.
Step 3: Next, please tap once on the chat to open it.
Step 4: This Dialer icon Right next to the camera icon at the top of the chat. Give it a tap.
If the person on the other end is online or at least connected to the Internet, the call will connect immediately and ring.
Have you noticed the on-screen notification on WhatsApp calls whenever someone makes a normal call to you, like we mentioned? We bet you did.
An ongoing WhatsApp call is not affected by an incoming regular call. Whether you want to end the WhatsApp voice call and resume a regular call or not is entirely up to you.
According to WhatsApp, if the call comes from outside the app, you can pick up the call during a voice call on the app. That means taking an incoming call, ending the one you’re on, and moving on.
You also have the option to reject it, which will end the incoming call and continue the WhatsApp voice call.
Note that your WhatsApp call will automatically be put on hold as soon as you reply regularly. Thus, something is wrong if you are unable to accept a regular call while on a WhatsApp voice call. We’ve included each possible cause with the appropriate corrections below. So, please check it out.
Reason 1: Problem with device compatibility
Voice calls and regular phone calls on WhatsApp should generally be easy for you to manage. If you are unable to accept calls at any time, please ensure that your device is compatible with this feature.
Probably, your smartphone cannot handle two calls simultaneously. If this is the case, handling regular calls while on a WhatsApp voice call can be difficult. Getting a phone free of compatibility issues is the only way to make this work so that you can take calls without any issues.
Reason 2: No software update or outdated WhatsApp
While not updating your device may not directly affect your calls, you should always check for updates. Also, how long has it been since you last updated WhatsApp?
You should not ignore the numerous bug fixes that WhatsApp upgrades provide. Make sure you update the app so that handling multiple calls at once is not a hassle.
Reason 3: Unstable internet connection
Imagine being on a WhatsApp voice call that suddenly cuts off every time you get a regular call. We will discuss this situation here.
If that is the problem, you need to make sure that your internet connection is stable. Your WhatsApp voice call will not be possible without internet.
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